PROVEN policy
Billing & Cancellation Policy
Rules applicable to billing, renewal and cancellation for paid PROVEN services.
1. Scope
This policy applies to paid PROVEN services when you accept an offer that states the price, currency, billing period and any included or measured usage.
2. Billing
The amount and billing frequency are those shown in the accepted offer. Applicable taxes are handled according to the offer and relevant law.
3. Renewal
If the offer includes automatic renewal, renewal continues until cancellation under the terms shown at acceptance.
4. Cancellation
Cancellation stops the next renewal. Access for an already-paid period continues until the end of that period unless applicable law or the offer provides otherwise. Usage already incurred and related charges remain due.
5. Plan or price changes
A change affecting price or commercial terms is presented before it becomes applicable and follows any notice or acceptance requirements imposed by law.
6. Suspension
Access may be limited for non-payment, abuse, security risk or breach of terms to the extent allowed by law and applicable conditions.
7. Contact
Use the public PROVEN support channel for billing or cancellation questions.